Moodle Administrator / IT services specialist (Remote)

About us

empowermefirst.college is a non-profit aiming to make upper secondary school education accessible to millions of vulnerable youths and adults in emerging and developing countries regardless of background, gender or lifestyle. We offer a free online learning platform to overcome gaps created by inequality. Students learn at their own pace, using their mobile phones everywhere, at any time.

Our vision is to transform our students into change leaders who build today and tomorrow's world.

Since our creation in 2021, we have piloted our program providing English and ICT courses to test the courses and research the feasibility in two very different countries.

But this is just the beginning, and we won’t rest until our vision is fulfilled and reach vulnerable school dropouts in other English speaking countries in Africa, the Americas and Asia.

We are looking for volunteers to administrate our LMS (Moodle) for at least three hours per week for at least six months.

Role Description:

We are seeking a dedicated Volunteer Moodle Administrator to join our dynamic team. As a Moodle Administrator, you will play a crucial role in managing and maintaining our Moodle LMS (Learning Management System). You will work closely with educators, students, and technical teams to ensure a smooth and efficient learning experience.

Key Responsibilities:

- Manage and maintain the Moodle LMS, including updates and backups.

- Provide technical support to students and faculty.

- Create and manage courses, user accounts, and enrolments.

- Monitor system performance and troubleshoot issues.

- Develop and implement best practices for Moodle usage.

- Assist in the integration of new tools and plugins.

- Conduct training sessions for educators and students on using Moodle effectively.

- Ensure data security and privacy compliance.

Qualifications:

- Experience with Moodle administration or similar LMS platforms.

- Strong understanding of online education environments.

- Technical proficiency in managing web-based systems.

- Excellent problem-solving and troubleshooting skills.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Commitment to education and student success.

- Knowledge of cybersecurity and data privacy.

Culture fit

Our values represent who we are and how we act. You will enjoy working with us if the following statements describe you:

• You value others and have the desire to have a positive impact on the world.
• You know that you don’t know everything and are willing to learn, experiment, and view feedback as an opportunity to improve yourself.
• You are committed, consistent and don’t give up when things become more challenging.
• You don’t take shortcuts. You have high integrity and aspire to do things the right way.
• You are proactive and ready to work in a flat hierarchical structure.
• You strive for excellence and have high attention to detail.

The process

Did you recognise yourself in our description? We will be glad to learn more about you. Our hiring process involves just three stages:

• Fill in the application
• Answer the screening questions you will receive per email
• Formal interview
• Volunteer induction

After applying through the application form, you will hear from us within two weeks.

Benefits

Our organisation is based on volunteering. While we don’t offer compensation, we aim to provide the experience of a lifetime. We offer:

• Remote working: You can contribute from your home. Our members are located all over the world.
• Flexible hours: We are not interested in the number of hours you work but the results you deliver. We assign tasks weekly or bi-weekly or according to what you agree on in your team. As soon as you can complete them on time, we trust you.
• We commit to helping you achieve your potential and develop you into a leader within our organisation.
• And, of course, the opportunity to be part of an organisation that aims to change the world!